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Shipping and Handling We pay great attention to details when it comes to shipping your purchase. The reason our items arrive safe and sound is due to proper packaging. We use strong cardboard boxes and adequate padding material (bubble wrap, foam, shipping peanuts), and for posters we use strong mailing tubes to ensure the shipment withstands shocks and pressures that are part of the journey. Items which come with different parts, such as glass porcelain and sets, will be individually wrapped.
Items are sent via Express Mail International (EMS) or Registered Mail.
Shipping to the US Express Mail International 4-5 business days. Delivery via USPS. Online tracking is available. International Registered Mail 10-21 business days. Tracking number is provided with limited online tracking.
Shipping to Europe EMS 2-3 business days. Delivery via the local post carrier. Online tracking is available. Registered Mail 8-12 business days. Tracking number is provided with limited online tracking of the shipment.
Shipping to Australia, Japan and Asia Express Mail International 5-7 Delivery via the local post carrier. Online tracking available. Registered Mail 14-31 business days. Tracking number is provided with limited online tracking.
We will usually ship within 3-4 business days
Insurance Total Loss insurance is offered with Express Mail International (EMS). Items valued at a maximum of $160 US are insured with no additional fee. For items valued over $160 US there is a $1.3 US fee for every additional $189 US of the item's value, or part thereof.
Payment All major credit cards are accepted through Paypal
Customs Duties VAT, Tax or any customs or import duties that are levied at the country of destination are to be carried by the customer. Israeli buyers pay 16% VAT (this is added to your invoice and cannot be waived)
Return Policy 100% customer satisfaction guarantee!! If you're not satisfied with an item you purchased from us you can return it within 7 days of receiving your order for a full refund of the item price no questions asked.
Combined Shipping Save Money on Shipping Costs!! Please contact us prior to making payment on multiple items. We will do everything we can to reduce shipping costs and help you save money.
response Please Leave Us response!! We do everything in our power to provide our customers with exactly what they ordered. If you are having an issue with an item, please contact us with your concerns. We will do everything we can to ensure that you are completely satisfied with your purchase.
Important note to all Israeli buyers!
Unfortunately, we do not offer local pick ups for small items or items below the sum of $2000. Shipping charges will be adjusted and added to your invoice.
We will collect sales tax on all purchases sent within the state of Israel. The current rate is 16% of the price of the merchandise; shipping costs are not taxable.
The sum of the transaction will be converted to Israeli Shekels according to the Bank of Israel official dollar-shekel conversion rate at the day of invoicing.
4 Shvil HaTnufa st. building 5 Tel Aviv 66535, Israel Tel: +972775347589
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