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Broken/chipped shut-off valve on top and chipped filter housing on bottom....looked like it was handled carelessly. Had trouble getting filter housing to stop leaking around the rubber gasket. Finally it stopped leaking on its own and now appears to be working as it should. Don't have much faith that it will last very long but for now it's working
Verified purchase: Yes | Condition: New
I have been using 2 in my house for 13 years there is a shut off like it says it stops the water so you can change the filter quite quickly just turn the wrong way on top or snap they will still work but they will leak when you change filters or over tighten because they will leak and you will have to replace eventualy if that happens to often. As I am now after 13 years....
Verified purchase: No
This product is advertised as having an on/off/bypass valve. This is not true. The valve is only an on/off. This means you have to shut the water off to the whole house in order to change the cartridge. When I complained to the supplier they told me they incorporate the same description as that provided by the manufacturer. Obviously this is not true, the manufacturer has not updated/provided the proper information, or the manufacturer doesn't know how their own product works.
Verified purchase: Yes | Condition: New
Great product. A necessity if you use well water.
Verified purchase: Yes | Condition: New
very useful
Verified purchase: Yes | Condition: Pre-owned
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