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Hug Your Customers : STILL the Proven Way to Personalize Sales and Achieve Astounding Results by Jack Mitchell (2003, Hardcover)

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Product Information

Revised and updated for the first time since original publication Here is the 200,000-copy staple, praised by Warren Buffett as "a gem ... I wish everyone at Berkshire would follow Jack Mitchell's] advice--we would own the world." If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers . The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It's that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today's challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.

Product Identifiers

Publisher
Hachette Books
ISBN-10
1401300340
ISBN-13
9781401300340
eBay Product ID (ePID)
2264445

Product Key Features

Book Title
Hug Your Customers : Still the Proven Way to Personalize Sales and Achieve Astounding Results
Author
Jack Mitchell
Format
Hardcover
Language
English
Topic
Customer Relations, Skills, Personal Growth / Success
Publication Year
2003
Genre
Self-Help, Business & Economics
Number of Pages
302 Pages

Dimensions

Item Length
8.5in
Item Height
1in
Item Width
5.8in
Item Weight
15.7 Oz

Additional Product Features

Lc Classification Number
Hf5415.5.M58 2003
Grade from
Eighth Grade
Grade to
College Graduate Student
Copyright Date
2003
Lccn
2015-494725
Intended Audience
Trade

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5 out of 5 stars
by 2512kevinmOct 02, 2018
Happy customers
Great book.
Verified purchase: Yes | Condition: Pre-owned
5 out of 5 stars
by fFsigjQFRWS@Del...Apr 15, 2008
"Hug Your Customers" is superb!
Jack Mitchell is a kind man with a big heart. You could sense his compassion towards others, and making a lot of money is icing on the cake. "Hug Your Customers" will open your heart and change the way you treat people. You don't have to be in sales to relate to this book. I have read it over and over, and I have changed my behavior towards others - behavior I didn't think I had to change. There is not one thing to dislike in the book. It's a great weekend read!
5 out of 5 stars
by jws5252Jan 11, 2009
Hug Your Customers
Love this book great for anyone in business who deals with clients.This read will share with you how to retain customers for life. Must read Jerry S

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Hug Your Customers : STILL the Proven Way to Personalize Sales and Achieve Astounding Results by Jack Mitchell (2003, Hardcover)

About this product

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Happy customers

"Hug Your Customers" is superb!

Hug Your Customers

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