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Be Our Guest : Perfecting the Art of Customer Service by Theodore Kinni and The Disney Institute (2015, Compact Disc, Unabridged edition)

About this product

Product Information

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations.

Product Identifiers

Publisher
Tantor Media, Incorporated
ISBN-10
1494512335
ISBN-13
9781494512330
eBay Product ID (ePID)
211286847

Product Key Features

Book Title
Be Our Guest : Perfecting the Art of Customer Service
Author
Theodore Kinni, The Disney Institute
Format
Compact Disc
Language
English
Topic
Industries / General, Customer Relations, General
Publication Year
2015
Genre
Business & Economics

Dimensions

Item Length
5.3in.
Item Height
1.1in.
Item Width
6.4in.
Item Weight
6.4 Oz

Additional Product Features

Number of Volumes
5 Vols.
Edition Description
Unabridged Edition
Copyright Date
2015
Target Audience
Trade
Narrated by
Abrams, Barry
Dewey Decimal
658.8/12/0975924
Dewey Edition
21

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Be Our Guest : Perfecting the Art of Customer Service by Theodore Kinni and The Disney Institute (2015, Compact Disc, Unabridged edition)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

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